Support Staff – Competent and Capable
Software is only as good as the team training and supporting your practice. Today’s business environment demands that you deliver with speed and precision. No one has time to tolerate dysfunctional software or underpowered systems. You have a practice to oversee, staff to manage, and patients to care for. When you need software support, you want someone who has been in your position and understands the type of questions you have.
Our capable support staff boast years of medical office experience. The team is fully equipped to resolve the toughest system issues. We receive ongoing requests for system configuration support and handle them expediently. When the need for a modification arises, have confidence that you have PHI on your team.
Installation and Training – Easy and Effective
From installation to ongoing support of PhyGeneSys, PHI Medical Office Solutions designs your entire experience to launch your practice toward greater success. We recognize that each practice needs a solid support team to configure the system according to the practice’s unique needs. Our installation and training process familiarizes you with all features of our user-friendly system. Knowledgeable support staff consistently work by your side, providing advances in the system and solutions to your practice.
Maintenance and Updates – Optimal and Current
Now more than ever, technology changes rapidly in the healthcare world. New regulations and standards complicate your already busy practice. Basic software needs evolve into complex necessities, and you need a reliable vendor who naturally adapts as quickly as the industry changes. Fortunately for our clients, PHI’s maintenance agreement ensures the practice management system remains current. We include tools to optimize performance and meet the demands of your practice. PHI takes pride in remaining on the cutting edge of the healthcare industry.